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helpful tips

We want to make your shopping experience with us as smooth as possible. Here are some helpful tips and answers to common questions to help you navigate alAarsh.com

How can we help you?

How to place an order

To place an order, just browse our products and add your chosen items to the shopping cart. After completing the purchase, click on the “Cart” button and then “Checkout”. Follow the prompts to enter your shipping and payment information, then click “Checkout” to complete your purchase.

How to track your order

If you need to cancel the order, please contact us as soon as possible. If your order has not been shipped, we can cancel the order and issue a refund. If your order has already shipped, you must return the item(s) at your own expense for a refund.

How to cancel an order

If you need to cancel an order, please contact us as soon as possible. If your order has not shipped, we can cancel the order and issue a refund. If your order has already shipped, you will need to return the item(s) for a refund.

How to return an item

If you are not satisfied with your purchase, you can return it within 7 days for a refund or exchange. To start a return, contact us and we will provide you with instructions.

How to contact us

If you have any questions or concerns, please contact us via email or live chat. Our customer service team is available 24h. Thank you for choosing our online store. We hope this help page has been helpful and we look forward to serving you!

Step-by-step user guide for buying from alAarsh.com

1- Browse the Shop: Browse through the shop to find the products that you want to purchase. You can use the search bar, categories, or tags to help you find the products you want.

2-Add to Cart: Once you find a product you want to purchase, click the “Add to cart” button. This will add the product to your cart. You can continue shopping and add more products to your cart, or proceed to checkout.

3-Review Cart: To review your cart, click the “Cart” button, which is usually located in the top right corner of the screen. Here you can review the items in your cart, change the quantity of items, and remove items if necessary.

4-Proceed to Checkout: Once you are satisfied with the items in your cart, click the “Proceed to checkout” button. You will be taken to a page where you can enter your shipping and billing information.

5-Enter Shipping and Billing Information: On the checkout page, you will need to enter your shipping and billing information. This includes your name, address, email, and payment information.

6-Review Order Details: After you have entered your information, review your order details to make sure everything is correct. This includes the items in your cart, shipping and billing information, and the total cost of the order.

7-Place Order: If everything is correct, click the “Place Order” button to complete your purchase. You will receive a confirmation email with your order details and tracking information if applicable.

That’s it! Once your order is placed, the shop will process your order and ship your items to you.

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